What features will our website have?
Your website will have the ability for you to take online donations, showcase your fundraising pages, showcase your supporters. Allow supporters to contact you. Have an online gallery and integrate into your social media accounts. This is a website that will provide you with all the elements.
We have a website already, can we still use NowGoOnline™?
If you have a website already, that you are happy with you can set up the NowGoOnline™ website as your fundraising sub-site,
for example fundraising.[yourdomain].co.uk
How long will it take for our NowGoOnline™ website to go live?
The website is instantly created on our servers, usually there is a propagation time when the IP address is changed this is no longer than 24 hours but often within a few hours.
I have no idea where to begin, can you help?
Yes, the whole purpose of us working very hard to create these systems and offer them for free is to help charities, our support team are always on hand to help you, simply log into your Donation Manager RedCloud account and chat directly with them, they will help you with every step of the process.
Why do you do this for free?
Simply because we want to help make our world a better place and us providing these tools to charities who’s very existence is to do just that is the best way for us to achieve this.
How are you funded?
The funding is provided through some amazing corporate sponsors and philanthropists.
Do you offer support?
Yes we offer high end support via email as well as live online support, please contact email@example.com with any queries, feedback or suggestions.
What is your support response time?
We have an average support response time of 1 hour between 9am – 5pm Monday to Friday, however any urgent enquiries are dealt with quickly outside of office hours.